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COVID-19 Empanelment Learning Exchange

About the Learning Exchange – This activity has concluded

Technical framing of topic area: COVID-19 Empanelment

The topic of empanelment was identified by the JLN Person Centered Integrated Care (PCIC) Collaborative as one of the key foundations of PCIC and key to high-quality service delivery broadly. COVID is a threat to the global progress made in PHC and particularly for the significant proportion of people living with chronic diseases that require the continuity provided by empanelment and high-quality PHC. Meanwhile, a strong empanelment system could enhance COVID response and recovery as well as specific areas like vaccine distribution. Therefore, this learning exchange brought together countries to explore the COVID pandemic through the lens of empanelment.


Learning Exchange Objectives
  • Build a network of practitioners and policymakers who can support one another in their empanelment and population health management systems during the COVID-19 pandemic
  • Share current status of empanelment system and how it has been involved in COVID-19 response and recovery
  • Share, discuss, and improve empanelment knowledge, protocols, and strategies to implement and adapt to the local context during and after the COVID-19 pandemic


Learning agenda and what was covered

The empanelment group discussed the importance of empanelment as a key structure in responding to the pandemic, maintaining and recovering essential PHC services. This was facilitated through the development of country profiles to describe empanelment systems prior to the COVID-19 pandemic, during the pandemic (population health, vaccine distribution for equity/efficiency/effectiveness), related challenges, and potential applications for the future.

Participating Countries

  • Ghana
  • Iran
  • Kenya
  • Mongolia
  • Morocco
  • Sudan


  • Areeg Mohammed Kheir, Sudan
  • Bolormaa Norov, Mongolia
  • Elizabeth Wala, Kenya
  • Hassan Semlali, Morocco
  • Isaac C. N. Morrison, Ghana
  • Jargalsaikhan Badarch, Mongolia
  • Leonard Anaman, Ghana
  • Marjan Manouchehri, Iran
  • Momodou Cham, Ghana
  • Mohammed Salah, Sudan
  • Nanzad Oyungerel, Mongolia

Technical Facilitators

June-Ho Kim, MD MPH

Lisa Hirschhorn, MD, MPH

Julia Ah-Reum An, MD, MPH

Trudy Bearden, PA-C, MPAS