Active Collaborative: Primary Healthcare Performance Management Learning

Active Collaborative : Primary Healthcare Performance Management Learning

Purpose

The Primary Healthcare Performance Management Learning Collaborative looks to strengthen how countries manage and improve primary health care (PHC) performance by bringing policymakers and practitioners together to collectively diagnose challenges, share practical experiences, and co-produce adaptable solutions. The collaborative is designed to bridge the relationship between PHC performance management practices and outcomes, emphasizing the critical role of district-level management and supervision.

Expected Outcomes

The collaborative is focused on building capacity and learning in three priority areas: selection and use of PHC indicators; leveraging digital tools for measurement, monitoring, analysis, and use; and, building analytical competencies among PHC managers. Specific implementation activities will include piloting of hard skills training courses in Liberia, the Phillipines, and South Africa, as well as strengthening and roll-out of a performance management dashboard in Mongolia.

14 Participating Member Countries

🇧🇼 Botswana, 🇧🇫 Burkina Faso, 🇨🇴 Colombia, 🇬🇭 Ghana, 🇪🇹 Ethiopia, 🇰🇪 Kenya, 🇮🇩 Indonesia, 🇱🇧 Lebanon, 🇱🇷 Liberia, 🇳🇬 Nigeria, 🇲🇾 Malaysia, 🇲🇳 Mongolia, 🇵🇭 Philippines, 🇻🇳 Vietnam

Progress

The collaborative has completed its foundational scoping phase, mapping existing initiatives and identifying shared priorities for strengthening primary healthcare performance management. Countries highlighted common bottlenecks such as fragmented data systems, limited analytical capacity, and weak feedback loops, while also surfacing opportunities, including digitized indicators, integrated supervision, and new capacity-building efforts.
During the foundational learning phase, the collaborative delivered seven virtual technical workshops between May–September 2024 on participant-prioritized topics including: scene-setting, indicator selection and use, systematic performance feedback, hard and soft skills for performance management, integrating project management across vertical programs, and using project management for PHC quality improvement.
During an in-person workshop held in Nairobi, Kenya in October 2024 the collaborative also designed and launched two implementation workstreams:
- Dashboards for PHC Performance Management led by Mongolia and Nigeria. Mongolia has completed a needs assessment, defined dashboard requirements, and drafted visualization layouts, and is now developing an in-house PHC performance dashboard to be piloted in selected facilities, while Nigeria has used the process to clarify its needs.
- Hard Skills Capacity Building for PHC Managers led by Liberia, the Philippines, and South Africa. This group is developing a 4-5 day hard skills training program supported by a package of global goods that can be adapted for use by other countries.
An in-person workshop was also held in Istanbul, Turkey in July 2025. This event launched the Implementation phase of the collaborative, which aims to support four countries with implementation activities in digital dashboards or hard skills capacity building.

For more information: [email protected];
[email protected]

Technical Facilitators:

Aceso Global

Jerry LaForgia , Technical Officer and Founding Director

Jonty Roland , Associate Director

Mariam Hamza, , Health Economist and Project Manager

Brendan Lawler , Analyst

Tools and Resources

Forthcoming

PHC Performance Management Literature Review
PHC Performance Management Dashboard Improvement Toolkit
Hard Skills Needs Assessment Diagnostic Tool with Software (Qualtrics) Application Guidelines
Sample Terms of Reference for Contracting Trainers
Monitoring and Evaluation Plan with Pre- and Post-Test Instruments
Course Curriculums from Liberia, South Africa, and the Philippines pilots, including session materials and facilitator guides