Resources


Medical Audits in Malaysia

January 29, 2021

Malaysia’s use of the Toolkit to Develop and Strengthen Medical Audit Systems shaped the operations for a new Medical Audit Section responsible for auditing PeKa B40 claims. The SOPs for the unit support identifying and deterring fraud and review of provider perfomance resulting in improved quality of health care screenings. This case study profiles the […]

Thumbnail for the Provider Payment Mechanisms Podcast explaining the who, what, and how of paying for health services for universal health coverage

Provider Payment Mechanisms Podcast

September 26, 2019

A four-part podcast series that introduces listeners to the insights and experiences of global experts who are leading provider payment systems reform around the world.

Front cover of the empanelment overview document, a large magnifying glass with human icons inside of it and the title "Empanelment: a Foundational Component of Primary Health Care"

Empanelment: A Foundational Component of Primary Health Care

July 19, 2019

This overview introduces what empanelment is, how to do it effectively, and why it delivers benefits to countries on the road to universal health coverage.

Cover of the Designing Health Benefits Policies Country Assessment Guide

Designing Health Benefits Policies: A Country Assessment Guide

September 17, 2018

Designing Health Benefits Policies: A Country Assessment Guide: This jointly produced and piloted assessment guide, developed by the six countries listed above, guides countries in prioritizing and thinking through the complex web of decisions that must be considered when developing, implementing or reforming a benefits package within a comprehensive health benefits policy.

Cover of Measuring the Performance of Primary Health Care

Measuring the Performance of Primary Health Care: A Practical Guide for Translating Data into Improvement

July 13, 2018

The Measuring the Performance of Primary Health Care toolkit serves as a practical guide to address common measurement challenges faced by countries, to support their collection of more useful data on PHC system performance and effectively use this data to improve performance.